Frequently Asked Questions
Everything you need to know about shopping with Q's Cards.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, Q's Cards is committed to sustainable fashion. We work exclusively with manufacturers who follow fair labor practices and utilize eco-friendly materials whenever possible.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer gift wrapping services?
Absolutely! You can select the 'Gift Wrap' option at checkout for a small fee, which includes a premium box and a personalized handwritten note.